Customer Support
Context Help
If you feel lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is present on each page. A pop-up window will appear. It offers elaborate information about all the operations that you can perform on the page in question. Each pop-up menu appears on the same page so that you can quickly get back to your work.
Video Tutorials
We have a vast assortment of tutorial video clips explaining how to use our Control Panel. They're meant for those of you who want to see how things are being done rather than only reading articles. In this way, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step instructional video clips.
F.A.Q.
If you can't discover the answer you searching for, have a glimpse at our comprehensive Frequently Asked Questions section, which comprises questions asked by real customers and offers real solutions. We periodically update our FAQ database with new Q&A's so as to embrace all the innovations and new additions to our hosting platform.
Ticketing System
If you still can't discover the answer you need in the FAQ section either, you can touch base with our fantastic team of support engineers available 24-7-365 and ready to assist you with any query. Each support ticket you open will be responded to in less than 1 hour (the average trouble ticket response time is about twenty minutes), so you will never have to wait a long time to get your question answered.